A role is a set of responsibilities assigned to a person. It defines what they are expected to do and how they contribute to a team. A well-defined role helps individuals understand their duties and ensures that work is completed efficiently.
For larger roles, important details should be clearly outlined:
Shorter-term roles (for example on a short project) may not need a full job description, but it is still important for the individual to understand what they are responsible for. Even in informal situations, being clear on expectations helps prevent confusion and ensures tasks are completed and goals achieved.
For example, if a group is organising an event, each person should know whether they are responsible for planning, communication, or logistics, even if there is no formal role description.
Allocating roles without considering people's strengths and weaknesses can lead to inefficiency and frustration. Matching individuals to roles based on their abilities ensures tasks are completed more effectively and with greater confidence.
For example, if someone is highly organised but struggles with creative tasks, giving them a planning role rather than a design role makes better use of their strengths. At the same time, offering them opportunities to develop creative skills could help them grow in the future.
To allocate roles effectively, leaders should consider both what a person is already good at and where they have the potential to improve.
By carefully matching roles to strengths and providing opportunities for development, leaders can create a more productive and engaged team. It is important at all times to minimise risks of bias, so using data can be helpful. In formal recruitment, it is particularly important to avoid bias and to ensure transparency and fairness in processes to get the best people.
Reflective questions for individuals can include:
Observation cues for trainers can include:
Evidence can include individuals’ self-reflections, written evidence of role planning and allocation for a team, and observations from others.
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