Checking your understanding through questions means making sure you fully understand what someone is saying by asking questions. It helps you avoid mistakes and confusion.
This involves:
For example, if someone is explaining how to complete a task, you might ask, "Just to check, do I need to do step one before step two?" This helps confirm you have understood correctly.
If you do not understand what you have heard, then it is important to ask questions to check what someone meant.
It is also important to check your understanding when:
For example, if someone gives you directions to a location, asking, "So, I should turn left at the second street?" helps avoid getting lost.
However, there are times when it may not be necessary to ask questions, such as when the information is very simple or when you already fully understand what is being said.
Even good listeners may misunderstand if the communication is unclear. To avoid confusion, it helps to check what you’ve understood before acting.
Simple ways to check understanding include:
To ask helpful questions, reflect on what you already understand. Use question words to help you:
Good questions save time and show you’ve been listening.
Reflective questions for individuals can include:
Observation cues for trainers can include:
Evidence can include individuals’ self-reflections and observations from others.
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