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Skills Icon: Listening
Skills Icon: Speaking
Skills Icon: Problem Solving
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Communication

Listening

Receiving, retaining and processing information
Transmitting information or ideas
Finding solutions to challenges
Using imagination and generating new ideas
Overcoming challenges and setbacks to achieve goals
Setting goals and designing routes to achieve them
Supporting, encouraging and motivating others to achieve a shared goal
Working cooperatively with others to achieve a shared goal
Step
12
:

Comparing views

I compare different points of view

Core ideas

A

What is meant by different points of view 

A point of view is how someone sees or understands a situation. People often have different points of view because of their experiences, beliefs, or knowledge.

Sometimes it is easy to understand why a point of view comes about, but not always. Identifying where points of views come from is explored more in Step 13. 

It is important to understand that points of views are opinions which are different to facts. As such, points of view are harder to outright disprove unless they are built on incorrect facts.

B

Why it is helpful to explore different points of view

Listening to different points of view helps us make better decisions and understand the world more clearly. If we only hear one side of a story, we may not see the full picture.

Here’s why it’s important:

  • Better understanding: Learning different views helps us understand issues more deeply.
  • Avoiding mistakes: Considering different perspectives can help prevent poor decisions.
  • Building empathy: Understanding others' opinions makes us more understanding and respectful.
  • Encouraging open thinking: It helps us challenge our own ideas and grow intellectually.

Seeking different views doesn’t mean we have to agree with everyone, but it allows us to make informed choices. It also improves communication and collaboration. By being open to different viewpoints, we learn, grow, and make better decisions.

C

How to compare similarities and differences in points of view

To compare different points of view, it’s important to look at them fairly and logically. Here are some useful steps:

  1. Identify the key ideas: What is each person or side saying? Focus on the main message.
  2. Consider the reasons: Why does each person hold their view? Look at their experiences, evidence, or emotions.
  3. Check the facts: Are opinions based on facts or personal beliefs? Reliable information is important.
  4. Look at strengths and weaknesses: What makes each point of view strong or weak? Think about logic, fairness, and evidence.

Find common ground: Are there any areas where different views overlap? This can help in finding solutions.

Assessment

Reflective questions for individuals can include:

  • What is meant by different points of view, and why might they come about?
  • Why is it helpful to consider different points of view?
  • How can you compare and contrast points of view?
  • When have you been able to compare and contrast different points of view?

Observation cues for trainers can include:

  • Is the individual able to show openness to hearing different points of view and recognise their potential value?
  • Is the individual able to listen to and compare and contrast different perspectives? 

Evidence can include individuals’ self-reflections, written analysis or comparison of perspectives they have heard, and observations from others.

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