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Skills Icon: Listening
Skills Icon: Speaking
Skills Icon: Problem Solving
Skills Icon: Creativity
Skills Icon: Adapting
Skills Icon: Planning
Skills Icon: Leadership
Skills Icon: Teamwork
Creative Problem Solving

Problem Solving

Receiving, retaining and processing information
Transmitting information or ideas
Finding solutions to challenges
Using imagination and generating new ideas
Overcoming challenges and setbacks to achieve goals
Setting goals and designing routes to achieve them
Supporting, encouraging and motivating others to achieve a shared goal
Working cooperatively with others to achieve a shared goal
Step
16
:

Continual learning

I improve strategic plans based on new insights

Core ideas

A

What is meant by continual learning 

Continual learning is the process of constantly improving knowledge, skills, and approaches over time. When solving complex problems through strategic plans, continual learning means regularly reviewing progress, identifying what works and what does not, and making adjustments based on new insights.

Key aspects of continual learning include:

  • Seeking new information: Looking for fresh ideas, research, or data that may improve the plan.
  • Reflecting on past actions: Evaluating what has been successful and what needs improvement.
  • Being open to change: Adjusting approaches based on new understanding.
  • Learning from others: Gaining insights from different perspectives or expert advice.

For example, if a strategic plan is designed to improve efficiency in a process, continual learning involves testing different methods, analysing results, and refining the approach over time.

If we are open to this sort of learning, then we can revisit some of our assumptions, improve them with what we see in reality, and then adjust our strategic plan accordingly.

B

Why continual learning is important

Continual learning is essential when dealing with complex problems because these problems often change over time, and solutions may not be immediately obvious. Regularly updating knowledge and adjusting strategies helps ensure long-term success.

Key benefits of continual learning:

  • Keeps approaches effective: What works today may not work tomorrow, so learning helps adapt to changes.
  • Reduces mistakes: By learning from past experiences, future errors can be avoided.
  • Encourages innovation: New ideas emerge when strategies are reviewed and improved.
  • Enhances decision-making: More knowledge leads to better choices.

Continual learning is most helpful:

  • At regular review points: Checking progress at key stages of a strategic plan.
  • When new challenges arise: Adjusting strategies when unexpected problems occur.
  • When new insights become available: Using new research or feedback.

For instance, if a strategic plan is aimed at reducing delays in a project, continual learning allows adjustments based on what has been effective and what has not.

C

How to implement continual learning cycles

A continual learning cycle is a process of regularly improving skills, knowledge, or strategies based on experience and feedback. It involves four key stages that repeat over time:

  1. First, gather information by observing and measuring what is working well and what could be improved. This could involve reviewing past experiences, collecting feedback, or analysing data.
  2. Next, reflect on insights to understand the reasons behind successes or challenges. Asking questions like “What worked?” and “What could be done differently?” helps identify useful lessons. If you’ve managed to prove or disprove hypotheses, this new learning should be integrated.
  3. Then, make adjustments by developing new approaches, improving current methods, or setting fresh goals based on what has been learned.
  4. Finally, apply changes and test the updated approach in real situations. The cycle then begins again as new information is gathered.

By repeating this process, strategic plans can keep improving, stay adaptable, and find better ways to achieve their goals and solve complex problems over time.

Assessment

Reflective questions for individuals can include:

  • What is meant by continual learning?
  • Why and when is continual learning helpful?
  • How can you build a continuous learning cycle?
  • When have you used continual learning approaches, and what did it achieve?

Observation cues for trainers can include:

  • Is the individual able to demonstrate continual learning when implementing a strategic plan to solve a complex problem?

Evidence can include individuals’ self-reflections, written evidence of reviewing and adapting strategic plans and showing continuous learning, and observations from others.

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